Privacy Policy
Last updated: February 23, 2026
This Privacy Policy describes how Kingsbourne collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website or use our services, you trust us with your information, and we take that responsibility seriously.
Information We Collect
We collect information in several ways to provide and improve our services. When you register for events, sign up for our newsletter, or contact us directly, you may provide personal details such as your name, email address, phone number, and preferences regarding live music events and concerts. We also automatically collect certain information when you browse our website, including your IP address, browser type, pages visited, and the time spent on each page. This helps us understand how visitors interact with our platform and identify areas for improvement.
How We Use Your Information
We use the information we collect to deliver the services you request and enhance your experience. Your personal data helps us confirm event registrations, send you updates about upcoming live music events and concerts, and provide customer support. We analyze usage data to improve our website's functionality, understand which events interest you most, and personalise your experience. We may also use your information to communicate important updates about our services, security notices, or changes to this Privacy Policy. We never sell your personal information to third parties without your explicit consent.
Your Privacy Rights
You have the right to access, review, and request corrections to your personal information at any time. Under data protection laws, you can also request that we delete your data, restrict its processing, or provide a copy in a portable format. If you wish to exercise any of these rights or have concerns about how we handle your information, please contact us. We will respond to your requests promptly and in accordance with applicable privacy regulations. You also have the right to withdraw consent for marketing communications at any time by following the unsubscribe instructions in our emails.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand user behaviour. These tools help us remember your preferences, maintain session security, and gather analytics about how people use our website. Some cookies are essential for basic functionality, while others are used for analytics and personalisation. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also respect Do Not Track signals from your browser. For detailed information about cookies, please refer to our separate Cookie Policy, which explains what types of cookies we use and how you can manage them.
Data Security and Storage
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely on protected servers with encryption protocols in place. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We retain your information only for as long as necessary to provide our services or fulfil legal obligations. When you request data deletion, we remove your information from our systems within a reasonable timeframe, except where we must retain it for legal or regulatory compliance.
Third-Party Services
We may use third-party service providers to help us operate our website and conduct our business, such as payment processors, email service providers, and analytics platforms. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data. We carefully select our partners and ensure they comply with relevant privacy and data protection standards. We do not allow third parties to use your information for their own marketing purposes without your explicit consent. We maintain agreements with all service providers to protect your privacy.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information. If you have questions about any changes, please contact us using the information provided below.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we would be happy to help. You can reach us through any of the following channels:
Email: [email protected]
Phone: +353 21 496 3847
Address: Merchants Quay, Cork, T12 RQ55, Ireland
We aim to respond to all inquiries within 10 business days. Thank you for trusting us with your information.